In India, the rights of the consumer is safeguarded through the Consumer Protection Act, 1986. The rights have been provided to the “consumer” to protect him from being cheated by the manufacturers or sales persons. Consumer protection laws have been designed to ensure fair trade competition and the access of accurate information in the marketplace.
Broadly, consumer is defined as a person who acquires goods or services for direct use or ownership rather than for resale or use in production and manufacturing. Consumer interests can also be protected by promoting competition in the markets which directly and indirectly serve consumers, consistent with economic efficiency.
The consumer protection act specifically states that any consumer case must be decided within 150 days on the maximum.
Please fill in the form on the website so we are able to carefully access all the important details of your case and provide you with a clear roadmap till you are likely to receive a verdict.
We have been fighting for the rights of our clients in this arena of law for decades and have had numerous successful judgments to our credit before the Honorable Supreme Court of India, various High Courts, National Consumer Dispute Redressal Commission and various State Commissions.
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